Last updated: January 27, 2021
COLLECTION OF YOUR PERSONAL INFORMATION
We will collect personal information from you (like your name, date of birth, email address, phone number, delivery address and any information regarding your pet including your pet’s name, gender, age and health information) when you register for an account (collectively, your “Personal Information”).
Information about your computer or mobile device hardware and software may be automatically collected by DIG Labs. This information can include: your IP address, device identifier, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DIG Labs website.
DIG Labs encourages you to review the privacy statements of websites you choose to link to from DIG Labs so that you can understand how those websites collect, use and share your information. DIG Labs is not responsible for the privacy statements or other content on websites outside of the DIG Labs website.
INFORMATION COLLECTED FROM OTHER SOURCES
Your information will be transferred to and maintained on computers located in the United States (or any other country where we operate) and processed there – by providing us with your information, you are accepting and agreeing to that transfer.
USE OF YOUR PERSONAL INFORMATION
DIG Labs collects and uses your Personal Information to operate its website and deliver the services and products you have requested.
Your information may be accessed and used by our service providers who are working with us in connection with the operation of our business (these service providers may have access to your information but only to the extent necessary to perform services on our behalf and are obligated not to disclose that information or use it for any other purposes).
DIG Labs may share data with trusted organizations to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DIG Labs, and they are required to maintain the confidentiality of your information.
DIG Labs may perform business reporting, analysis, and research. For example, DIG Labs may use information about your transaction history with us, your general location, and information about your use of the services to engage in reporting, analytics, and research that helps DIG Labs operate or improve our business, including but not limited to metrics measuring the performance of DIG Labs’ marketing efforts and advertisements that you may see or receive. DIG Labs and our service providers also may combine, supplement, and update the personal information that DIG Labs collects from and about you, with information collected offline, across other computers or devices that you may use, and from external sources. DIG Labs may also use your information to help understand who is using the services; to develop new products or services; and to help DIG Labs analyze and improve the performance, usage and operations of our services overall. DIG Labs will use external software providers and tools to help us perform these analytics.
DIG Labs may use the data to prevent fraud, comply with applicable law, protect DIG Labs’ business, and other purposes. For example, DIG Labs may use your name, contact information, and other personal information to protect the security or integrity of the services and our business; to prevent fraudulent activity; to assist law enforcement; and/or to comply with legal or regulatory obligations. DIG Labs may also use and share aggregated or de-identified personal information for any purpose.
DIG Labs may keep track of the websites and pages our users visit within DIG Labs, in order to determine what DIG Labs services are the most popular. This data is used to deliver customized content and advertising within DIG Labs to customers whose behavior indicates that they are interested in a particular subject area.
DIG Labs will disclose your Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DIG Labs or the site; (b) protect and defend the rights or property of DIG Labs; and, (c) act under exigent circumstances to protect the personal safety of users of DIG Labs, or the public.
We may transfer and/or provide information about our users in connection with an acquisition, sale of company assets, or other situation where user information would be transferred as one of our business assets.
Our website automatically records website usage information that we analyze statistically to track operational problems, to prevent fraud and to improve the effectiveness, security and integrity of the site. We do not use this information to track or record information about individuals. We will disclose this information to third parties only in aggregate form or as may be required by law. For each page that you visit, we collect and store technical information in what is called a web server log file, including but not limited to:
- Date and time of access
- URL address of the DIG Labs webpage visited
- Internet domain and IP address from which our website was accessed
- Type of browser and operating system used to access our site (if provided by the browser)
- URL address of the referring page (if provided by the browser)
- Completion or success status of the request for a web page or other on-line item
- File size of the webpage visited
The DIG Labs website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DIG Labs pages, or register with DIG Labs site or services, a cookie helps DIG Labs to recall your specific information on subsequent visits. When you return to the same DIG Labs website, the information you previously provided can be retrieved, so you can easily use the DIG Labs features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DIG Labs services or websites you visit. The site www.allaboutcookies.org includes instructions for managing cookies on many commonly used Internet browsers, or you may consult the vendor documentation for your specific software.
DIG Labs will not respond to Web browser “do not track” signals.
Because we link to social media sites, other parties may collect your personally identifiable information about your online activities over time and across different web sites when you visit this Site.
Please note that not all tracking will stop even if you delete cookies.
ACCESSING YOUR PERSONAL INFORMATION
You can access and modify the information you provided us through your account. If you completely delete all such information, then your account will become deactivated and you will not be able to access our services. If you would like us to delete Personal Information about you from our system, please contact us with a request that we delete your Personal Information from our database. We will use reasonable efforts to honor your request; however, we may retain an archived copy of your information as required by law and/or for record keeping purposes.
SECURITY OF YOUR PERSONAL INFORMATION
We employ administrative, physical and electronic measures designed to protect your information from unauthorized access, however, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your Personal Information is compromised as a result of a breach of security, we will notify you if your Personal Information has been compromised, as required by applicable law.
When Personal Information is transmitted over the network, it is protected through the use of encryption, using the Secure Sockets Layer (SSL) protocol.
MOBILE APPLICATION AND WEBSITE POLICY ONLY
Our website(s) and mobile application(s) are intended for adults. We do not knowingly collect information from children under the age of thirteen.
RETENTION OF YOUR PERSONAL INFORMATION
We will store the Personal Information you provide for as long as we believe is necessary or appropriate (i) to carry out the purpose(s) for which we collected it, or (ii) to comply with applicable laws, contracts, or other rules or regulations.
OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from DIG Labs by contacting us here:
Email: [email protected]
Phone: (512) 522-6165
LIMITATION OF LIABILITY
CHANGES TO THIS STATEMENT
DIG Labs will occasionally update this Statement of Privacy to reflect company and customer feedback. DIG Labs encourages you to periodically review this Statement to be informed of how DIG Labs is protecting your information. Any changes will be effective only after the effective date of the change and will not affect any dispute arising prior to the effective date of the change.
DIG Labs welcomes your questions or comments regarding this Statement of Privacy. If you believe that DIG Labs has not adhered to this Statement, please contact DIG Labs at:
Email: [email protected]
Phone: (512) 522-6165
Effective as of January 27, 2021